Jennifer Crowley, BSN, RN, CLCP, CADDCT, CDP, CMC, has been a registered nurse for 28 years. She is a certified life care planner and certified care manager. She owns Eagleview West, a care management and consulting company serving northwest Montana. She is the author of “7 Steps to Long-Term Care Planning” and coauthor of the book entitled “The Life Care Management Handbook.” Along with coauthor and cofounder Shanna Huber, she cofounded The Life Care Management Institute.


Shanna Huber, BSN, MSN/Ed, RN, CCM, CLCP, CNLCP, CMC, has been a registered nurse for 25 years. She is the owner of Ripple Life Care Planning, a private care management practice, and owner of My Junna Software, a client management software for care managers who need a system dedicated to their specific needs. Shanna and coauthor Jennifer Crowley published “The Life Care Management Handbook” for individuals who want to start or grow a private care management practice. Shanna is cofounder of The Life Care Management Institute.

Life Care Management Institute

Founded by Registered Nurses Jennifer Crowley and Shanna Huber, to assist colleagues and professionals interested or currently working in the field of Life Care Management. Jennifer & Shanna seemed to be on the same journey, although they lived and worked thousands of miles apart from each other. Both started their own practice offering a professional suite of services not available in their geographic area, which meant sparse professionals to turn to for advice and limited resources. Meeting at national conferences, they would often discuss their latest endeavors. Both talked about their difficulty finding information early on when starting their own practice,  and how important it is to have a comprehensive resource to help emerging and current life care, professionals. They decided to come up with a solution to the issues they faced early on in their respective businesses and pursue creating the most comprehensive handbook available today.

Benefits of Adding Life Care Management to Your Practice

Jennifer and Shanna share the benefits of adding life care management to the life care planning practice. They will share how the two practices are complementary because they have a similar methodology. Life Care Planners can work as life care managers and/or hire employees to work as life care managers within their practice as they focus on the expert witness work, allowing for more consistent income and scalability. This can grow revenue and improve the life care planner’s stance as an expert witness by adding the implementation process to the care plan.