The Listserv is a tool for AANLCP members to communicate with one another electronically. It is monitored for adherence to the guidelines, but not moderated for content. Please abide by these few etiquette guidelines:

Messages to the Listserv are delivered to all participants. Please remember …

• ListServ information is not to be forwarded or shared with anyone outside of the Association
• Keep paragraphs and messages short and to the point. 
• Focus on one subject per message. 
• Be sure your message word-wraps so the receiver gets the entire message.
• Include your signature at the bottom of your messages. At a minimum, it should include your name, company, and telephone number.

It’s Not Just What You Say…

• Be professional about what you say about others.
• Refrain from making off-color comments or suggestions. 
• Be careful when using humor or sarcasm. Without face-to-face communication, your joke may not be taken as such. 
• No political postings or comments.
• When quoting from other sources, please give appropriate attribution. 
• To avoid the appearance of price-fixing, conversations about pricing and/or fees are not allowed.

It’s How You Say It…

• When responding to a message, *edit out* whatever is not directly applicable to your reply. Including the entire original message is a waste of space and annoying to those reading it. 
• Capitalize words only to add emphasis or highlight an important point. *Asterisks* surrounding a word also can be used to make a stronger point.
• DON’T SHOUT; turn off the caps lock.
• Avoid symbols. Stick to text only. 
• A multitude of messages come across the Listserv daily. To keep the load manageable, please respond privately to requests for referrals and any other message that requests a private reply.

Please note: A message posted to the ListServ is not a substitute for communication with the executive board. If you have a matter that needs the boards attention, please email info@aanlcp.org or an individual board member.

If you have ANY problems related to the Listserv, please contact us at info@AANLCP.org.

If the guidelines are not followed, you will be removed from the AANLCP ListServ for 90 days. If there is a second occurrence, you may be removed from the ListServ permanently.  We appreciate your understanding and cooperation.